Grandstream UCM6510

Grandstream UCM 6510

UC features for up to 2000 users

The UCM6510 IP PBX appliance is designed to bring leading edge voice, video, data, and mobility features to enterprises, small and medium businesses, retail and residential environments in an easy-to-manage fashion. This enterprise-grade on premise IP PBX supports E1, T1 and J1 networks and offers scalability by supporting up to 2000 users. The UCM6510 sports a 1GHz quad-core Cortex A9 processor, 1GB RAM and 32GB flash. This secure and reliable IP PBX delivers unified communication features at an unprecedented price point without any licensing fees, costs-per-feature, or recurring fees.

Supports up to 2000 users, unlimited SIP trunk accounts, up to 200 concurrent calls

Zero configuration provisioning of Grandstream SIP endpoints

Strongest-possible security protection using SRTP, TLS and HTTPS encryption

Gigabit netwokr ports with integrated PoE; Integrated NAT router

Supports up to a 5-level IVR (Interactive Voice Response)

Built-in call recording server; recordings accessed via web user interface

Supports call queue for efficient call volume managemen

Built-in Call Detail Records (CDR) for tracking phone usage by line, date, etc.

Multi-language auto-attendant to efficiently handle incoming calls

Integrated LDAP and XML phonebooks, flexible dial plan

Supports any SIP video endpoint that using the H.264, H.263 and H.263+

Supports voicemail and fax forwarding to email

Interfaces
Analog Telephone FXS Ports2 RJ11 ports (both with lifeline capability in case of power outage)
PSTN Line FXO Ports2 RJ11 ports (both with lifeline capability in case of power outage)
T1/E1/J1 Interface1 RJ45 port
Network InterfacesDual Gigabit ports (switched or routed) with PoE; A 3rd Gigabit port for Hot-Standby Clustering
NAT RouterYes (user configurable)
Peripheral PortsUSD, SD
LED IndicatorsPower 1/2, PoE, USB, SD, T1/E1/J1, FXS 1/2, FXO 1/2, LAN, WAN, Cluster Heartbeat
LCD Display128x32 dot matrix graphic LCD with DOWN and OK buttons
Reset SwitchYes, long press for factory reset and short press for reboot
Voice/Video Capabilities
Voice-over-Packet CapabilitiesLEC with NLP Packetized Voice Protocol Unit, 128ms-tail-length carrier grade Line Echo Cancellation,Dynamic Jitter Buffer, Modem detection & auto-switch to G.711
Voice and Fax CodecsG.711 A-law/U-law, G.722, G.723.1 5.3K/6.3K, G.726, G.729A/B, iLBC, GSM; T.38
Video CodecsH.264, H.263, H263+
QoSLayer 3 QoS A 3rd Gigabit port for Hot-Standby Clustering
Signaling & Control
DTMF MethodsIn Audio, RFC2833, and SIP INFO
Digital SignalingTPRI, SS7, MFC/R2, RBS (pending)
Provisioning Protocol & Plug-and-PlayTFTP/HTTP/HTTPS, auto-discovery & auto-provisioning of Grandstream IP endpoints via ZeroConfig (DHCP Option 66 multicast SIP SUBSCRIBE m/DNS), eventlist between local and remote trunks
Network ProtocolsTCP/UDP/IP, RTP/RTCP, ICMP, ARP, DNS, DDNS, DHCP, NTP, TFTP, SSH, HTTP/HTTPS, PPPoE, SIP (RFC3261), STUN, SRTP, TLS, LDAP, HDLC, HDLC-ETH, PPP, Frame Relay (pending)
Disconnect MethodsCall Progress Tone, Polarity Reversal, Hook Flash Timing, Loop Current Disconnect, Busy Tone
Security
Media EncryptionSRTP, TLS, HTTPS, SSH
Advanced DefenseFail2ban, alert events, Whitelist, Blacklist, strong password based access control
Universal Power SupplyInput: 100 ~ 240VAC, 50/60Hz; Output: DC+12V, 1.5A
PhysicalUnit Weight: 2.165 kg; Package Weight: 3.012 kg
Dimensions440mm(L) x 185mm(W) x 44mm(H)
EnvironmentalOperating: 32 - 113ºF / 0 ~ 45ºC, Humidity 10 - 90% (non-condensing) Storage: 14 - 140ºF / -10 ~ 60ºC, Humidity 10 - 90% (non-condensing)
MountingRack mount & Desktop
Additional Features
Multi-Language SupportEnglish/Chinese/Spanish/French/German/Russian/Italian for Web UI; Customizable IVR to support any lanuage
Caller IDBellcore/Telcordia, ETSI-FSK, ETSI-DTMF, SIN 227 – BT, NTT Japan
Polarity Reversal/WinkYes, with enable/disable option upon call establishment and termination
Call CenterMultiple configurable call queues, automatic call distribution (ACD) based on agent skills/availability/busy level, in-queue announcement
Customizable Auto AttendantUp to 5 layers of IVR (Interactive Voice Response)
Maximum Call CapacityUp to 30 (UCM6102), 45 (UCM6104), or 60 (UCM6108/6116), or 66% performance if calls are SRTP encrypted
Conference BridgesUp to 3 (UCM6102/6104) or 6 (UCM6108/6116) password-protected conference bridges allowing up to 25 (UCM6102/6104) or 32 (UCM6108/6116) simultaneous PSTN or IP participants
Call FeaturesCall park, call forward, call transfer, DND, ring/hunt group, paging/intercom etc.